Chirrupon comes in a choice of four packages with differing levels of features and support to ensure you get the solution that fits your exact needs.
Use the Features Checklist below to identify which package includes the features and functionality you need. For more information on the full range of features that Chirrupon can provide, view our Features and Benefits list here.
To compare at-a-glance the features and pricing for each of our packages, click here...
Data management
Standard
Professional
Enterprise
Number of contact records in database
5000 limit
Unlimited
Unlimited
Historical access to reports and campaigns - number of months stored
12
24
60
Automatic bounce handling
Data cleanse and de dupe on upload
Amend contact details on-screen, or re-import to refresh the data
Advanced ‘sign-up form' feature – Create advanced web sign-up forms at the click of a mouse to opt contacts into multiple address books and to collect/append valuable additional data fields
Suppression list management - bulk import all unsubscribes
Number of mailing lists / address books
5
Unlimited
Unlimited
Number of customisable data fields (in addition to five default variables)
5
10
400
Custom adjustable hard and soft bounce management thresholds
Fixed
Mappable data, on import
Data integrity scoring
Domain suppression
Export soft and hard bounces and unsubscribes by date range, campaign or total amount  
API to connect Chirrupon to your back-end data system, including third party app integration with, for example, SalesForce
Third Party App integration, allowing you to use Chirrupon within a third party platform  
Segmentation Data Query Builder (including queries by contact history data), updated in real time 
Geomap segmentation  

 

Create
Standard
Professional
Enterprise
Easily create your campaigns using “Point and Click” technology
Built-in Spam Assassin spam checker
Personalise your email content at the touch of a button
‘Refer a Friend' link
WYSIWYG editor
'Add to safe senders list' link
Number of personalisable fields (in addition to five default variables)
5
10
400
Template Library including over 100 free, professionally designed generic templates
Easily upload your design templates into Chirrupon
Easy image resizing tool
Add to social networks' link
Dynamic Content
Advanced spam checker with breakdown by desktop client, server and gateway firewalls (usage charge applies)
Personalised preview
Survey Builder - available as an add-on service, for easy online survey building, with automatic, real-time population of response data into your Chirrupon lists. Additional monthly charge applies for this service 
Microsite Builder, for quick and easy creation of dedicated landing pages for your email campaigns
Document linker - link to and launch PDFs, and any other documents, directly from your marketing emails, in one quick step

 

Test
Standard
Professional
Enterprise
Free, unlimited test sends
Inbox Preview (usage charge applies)
Multiple subject line split testing
Email content split testing (coming soon)
‘Friendly from address' split testing (coming soon)

 

Send
Standard
Professional
Enterprise
Multipart delivery
Schedule campaigns to be sent in the future
Outbox, with campaign ‘pause' button  
Triggered emails following web form submission  
Send from your companydomain.com (set-up charge applies)   
Generic, account-wide auto responder for all email replies  
Auto responder for email replies, customisable by campaign
Triggered emails based on recipient action (coming soon)
Custom event triggered emails (eg Upsell email sent automatically to any customer who orders product A, or who's Birthday it is)
Series triggered emails (eg four-stage subscription renewal programme)

 

Reporting
Standard
Professional
Enterprise
Graphical representations of your results
Delivered and open rates
Links clicked - by link name and URL
Forwards
Replies
Bounces and unsubscribes
Drill down to individual recipients
Overlay, hotspot report
Print out board room ready reports
Unlimited export of the reporting stats
Generate “Hot Prospects” reports to further target your lists
Filter results by Link Name to generate follow-up campaign lists
Social network bookmark views
Compare reports from different campaigns
Schedule report update, emailed to up to five colleagues per campaign
Automatic list/address book generation from reports,  for follow-up campaigns based on filtered results
Website page and path tracking 
ROI tracking from email to website conversion, by numerical and alpha codes
One-click Google Analytics tracking code too
Report by top 10 domains
Geomap of results  
Contact history reporting

 

Support
Standard
Professional
Enterprise
Online FAQ and help
Free unlimited email support
Free telephone support  
For first 30 days*
Dedicated Account Manager who knows your business  
* Ongoing telephone support available to dotMailer Standard clients, at £35 p.m.
Account management
Standard
Professional
Enterprise
Number of licensed users
3
10
Unlimited
User permissions management  
Hierarchical Parent and Child accounts (Chargeable per Child Account)  

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